FAQ

Membership

Why are there different membership options available to Collindale Residents?

The Collindale Homeowners Association owns the pool property. While the HOA does not require that all residents pay into the pool or become members, the HOA is very supportive of the pool. One of the perks of being a Collindale Resident is that we’d like to offer the most flexibility in terms of our membership to those who are already paying HOA dues.

Do you offer a senior membership?

Yes, we do. Collindale residents can purchase a senior (one person 65+) or a  couple membership (2 residents) at a reduced rate.

My son, age 13, wants to use the pool, but he’s the only one in our family who wants to use the pool. Can I purchase an individual membership for him?

No, unfortunately, due to many factors, we require that there be one member of the household who is over the age of 18 on all memberships. If you live outside of the Collindale neighborhood, your only option is to purchase a Family Membership. However, if you’re a resident, in a case like this, you may want to purchase a couple’s membership if your son is truly the only member of the family that will use the pool–name a parent and name your son on the form. Since we do not allow you to bring household members as guests, we’d encourage you to purchase a Family Membership if your entire family would likely make a few trips to the pool along with your son.

 

Guests

Can I bring guests to the pool?

Yes, all of our memberships include guest privileges. You will need a guest pass in order to bring a guest into the pool. Guest passes will be strictly monitored at the pool.

How does it work to bring guests to the pool?

Guest passes are included in most memberships, and each individual guest is counted separately. Additional guest passes can be purchased at the pool. The number of guests that you can bring is based on your membership. A family may bring up to 8 guests at one time, a couple may bring up to 2 guests at one time, and an individual may bring only 1 guest at a time. Also, household members are not to be considered “guests.” If you want to bring your entire household, we kindly request that you purchase a Family Membership which will include your entire household.

What are your guest policies?

Guests are to be accompanied by a Collindale Pool Member at all times. Guests are also expected to follow pool rules, and are considered the responsibility of the Member. Any guest that enters the pool premises is still considered a guest, regardless of whether or not they swim.

How many guests can I bring at a time?

For Collindale Pool Members who have a Family Membership, you can bring up to 8 guests into the pool at any time. If you would like to bring more guests than that, you can request a party. Members with a Couples Membership (available to Collindale Residents only), can bring up to two guests, and members with a Senior Membership (available to Collindale Residents only), may only bring one guest at a time. If you enjoy bringing a large group of guests, please purchase a Family Membership as this will give you the greatest flexibility.

How can I purchase more guest passes?

Guest passes can be purchased at the pool for $25 for an additional 5 guest passes. Unfortunately, we do not sell individual guest passes.

 

Safety Rules

My kids don’t know how to swim yet, what options are there for us at the pool?

The Collindale Pool does pride itself on fun, safe recreation for the entire family. The pool has a wader pool that is 1 foot deep and gated.

The “shallow end” of the large pool is 3 feet deep. Flotation devices are welcome, and children wearing “floaties” must be supervised by an adult in the pool within arms’ reach. That being said, the pool does offer swimming lessons for both members and non-members. We request that if you would like private lessons, that you use one of the certified instructors available at the pool rather than bringing in your own instructor.

Do you require that children pass a swim test prior to using the pool independently?

Our lifeguards do closely monitor children, and may require that children demonstrate proficiency if this appears to be an issue. Children wearing flotation devices are always required to have an adult swimmer in the water within reach. Children may go off the diving board or down the slide if they have a Coast Guard certified flotation device, but not if they’re merely wearing water wings or other unapproved device.

How old must my child be to stay at the pool independently?

While our hard and fast rule is that no child at any age should be left alone at the pool if his or her swimming abilities are questionable, we generally say that children who possess the necessary skills and are over 10 may stay at the pool without a parent. That being said, lifeguards are not baby-sitters, and if your child violates any of the pool’s rules, he or she will be asked to leave.

What’s your lightning policy?

The National Lighting Safety Institute recommends the following swimming pool safety procedures:

1. When thunder and/or lighting are first noticed, use the Flash-To-Bang (F-B) method to determine its rough distance and speed. This technique measures the time from seeing lightning to hearing associated thunder. For each five seconds from F-B, lightning is one mile away. Thus, an F-B of 10 = 2 miles; 15 = 3 miles; 20 = 4 miles; etc. At an F-B count of thirty or less, the pool should be evacuated. People should be directed to safe shelter nearby.

2. Pool activities should remain suspended until thirty minutes after the last thunder is heard. The distance from Strike A to Strike B to Strike C can be some 5-8 miles away. And it can strike much farther away. Why take a chance with lightning?

If this happens, the pool will close for 30 minutes. All members will be asked to leave the facility since there is not an appropriate clubhouse to use as shelter. The safest places to go are substantial buildings (buildings with metal structures and 4 walls) or inside closed cars.

 

Outside Food and Drink

Can I purchase food at the Collindale Pool?

Yes! We offer many snack options through the concession stand.  We also have a gas grill for use, we just ask that you let us know in advance if you’d like to use it so that we can ensure that it has propane.

Are there any rules about bringing in outside food?

You may bring your own snacks and drinks, however please do not bring in glass bottles or containers. Trash cans and recycle containers are arranged around the pool for your convenience.

 

Other activities at the pool (Parties, Swimming Lessons, etc.)

How do I book a party?

Parties are booked at the pool, and the lifeguards can assist you with all of the details. The dates and times are first come/first served, so we encourage you to plan in advance to get the dates you want.

How do I enroll my child in swimming lessons?

Please follow this link for registration and details; http://splashpoolservices.com/pools/collindale-pool/